Development of a commercial strategy for the
online channel over 2-3 years

Strategic vision adapted to the channel. Looking outward, improving inward to have a clear understanding of where we are heading and what we can truly achieve.

Challenge:

Today, it goes without saying that the online channel is strategic in the development of any commercial and communication activities in fast-moving consumer goods brands. However, there is generally a lack of methodology and knowledge to answer the most basic and relevant questions:

– Which customers do we prioritize? Based on what criteria?

– Where do we have the most potential for growth? With which products?

– What can I request and not request in negotiations with online retailers?

What did we do?

  • Identifying the best opportunities for growth based on qualitative and quantitative analysis.
  • External benchmarking to identify the success factors of brands performing well in the online channel.
  • Developing the brand’s negotiation strategy for online retailers.
  • Defining realistic objectives and growth targets for the next 3-5 years based on industry trends and the potential of different customers.

Results:

  • Developing the strategic plan for the Pascual brand in the online channel for the next 3 years.
  • Standardizing negotiation processes with customers to maximize results.